FAQs
About shipping…
1) How long I will receive my order?
Each item ready to ride range is hand crafted once you place your order. Lead time will be approximately 2-3 weeks from order date. All pictures shown are for reference only. Actual product shipped may vary due to product enhancement.
2) Can I choose the courier for my delivery?
Sorry no. We choose the courier based on the best method for the size and destination of your order.
3) How much is the shipping?
The shipping fee will depend on the weight and size of your goods.
Please reference to the shipping method.
4) Why I received a fulfilled email but did not receive the product?
The fulfilled email means you order are under processing. After 2-3 weeks, you will received a shipment email show the tracking number for your order.
5) How can I track my order?
All orders will start production process after finish the payment. After 2-3 weeks, you will received a tracking email for the shipping.
6) Can I refund or return the goods?
All the goods are not refundable. Only accept return and exchange when the goods have factory defect.
About price…
1) What currency show in the website?
All currency shown in website are HKD.
About sizing…
1) How to measure my size?
You can use the size guide to measure the correct size for you. The size guide measure your body to find what size you need. We also have the size chart in the product description for your reference.
Due to the technical nature of our performance garments, traditional sizing methods prove to be inaccurate. This sizing chart is designed as a guide only, to be used as a comparison with another technical garment. Lay the garment on a flat surface and use the above guide to compare measurements. Your local Champion System office has a range of sizing samples, you can request to try your size.
If you have any question, please contact us by infohk@champ-sys.com